As a Training Officer, you will deliver 'classroom'-style training courses to store staff, junior/potential management, and staff from local functions by applying a variety of training techniques to present information, promote participative learning and transfer knowledge and skills to learners. Course material will be selected from the overall training program, which includes core induction, customer service, selling, and first-line supervisory / management skills courses. You will work in collaboration with operations and functions management to facilitate other courses and activities, as directed by the Training Manager. This position is also responsible for making all practical arrangements for bookings, equipment, and other necessities required for the delivery of effective training sessions.
Qualifications & Requirements:
The ideal candidate for the role will possess excellent interpersonal skills that will enable you to work with people at all levels, as well as enabling you to motivate others and change people's attitudes when necessary. You will have good organisational, time-keeping and planning skills that will allow you to effectively manage training schedules and meet deadlines and objectives, and your written and spoken communication skills will allow you to inform and advise others clearly. Lastly, you will be able to demonstrate problem-solving and negotiation skills, and will have a personal commitment to improving your own knowledge and skills.